Orders & shipping
When will my order ship?
Orders placed before 1 pm MON–FRI are dispatched the same business day. Anything after that goes out the next business day. You will get a tracking link by email the moment the parcel leaves the warehouse.
How long does delivery take?
United States 3–5 business days standard, 1–2 express. Canada and the EU 7–14 business days. Australia, New Zealand and the rest of the world 8–20 business days. Full detail on the Shipping page.
Do you ship internationally?
Yes — worldwide. Import duties and taxes are set by your country and are not included in the price at checkout.
Can I change or cancel an order?
Email support with your order number as soon as you can. If it has not been picked yet we will change or cancel it, no questions.
Sizing & fit
Do your pieces run true to size?
Yes. Everything is cut for a relaxed, true-to-size fit — take your normal size. Size up one if you want an oversized look. Full measurements on the Size Guide.
Will the set shrink in the wash?
The fleece is pre-shrunk and holds its cut when washed cold and dried low. Hot water and a hot tumble dry are the only two things that will change the fit.
Returns & exchanges
What is your returns window?
30 days from delivery, unworn and unwashed with tags attached. See Returns & Refunds.
Who pays for the return label?
We do on faulty or wrong items, and on most standard returns. Email returns@riskrole.com and we will send the label.
How fast are refunds?
5–10 business days back to the original payment method, counted from when the parcel is scanned at our warehouse.
Product care
How should I wash the fleece sets?
Cold, inside out, gentle cycle, tumble dry low or hang dry. Full instructions on Fabric & Care.
Are the colours accurate on screen?
We photograph in daylight against neutral backgrounds, but every screen renders colour slightly differently. If a colour is not what you expected, it is covered by the 30-day return window.
Still stuck?
Email hello@riskrole.com or use the contact form. We answer everything personally.